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CID201 - Successful Condominium Management

This course is designed for managers of condominiums -residential, office, co-op or planned unit developments. Students learn strategies to confidently manage the day to day operations of a condominium property by increasing their knowledge in the areas of: governance, relationship management, legal and risk management, financials and maintenance management.

Course Content

Relationship Management

  • Evolution of common interest developments
  • Common needs vs. individual rights  
  • Declarant/developer transition to management
  • Owner and manager duties and responsibilities
  • Working with boards
  • Motivating volunteers and employees


  • Governing documents
  • Document hierarchy
  • Amending documents
  • Parliamentary procedures
  • Meeting processes
  • Enforcement issues

Legal and Risk Management

  • Proper disclosure
  • Compliance issues and record retention
  • Managing risk
  • Insurance
  • IREM Code of Professional Ethics


  • Accounting
  • Budgeting
  • Financial reports
  • Reserve studies
  • Special assessments
  • Loans and collecting assessments

Maintenance Management

  • Maintenance systems
  • Work orders
  • Inspections
  • Contractor negotiations
  • Oversight

Option A (Classroom)

The six-day classroom session ends with the ARM® Certification exam.

Please note: Since CID201 leads to an ARM education credit, the classroom offering includes the option for students to take the ARM® Certification exam.


Option B (Home Study)

The home study option ends with an open book exam. Six months are allowed for the completion of the course. In addition, successful completion of the ARM Certification exam is required to apply for credit towards the ARM designation.

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