Portfolio requirement A total of three years (36 months) of experience is needed to earn the CPM®. Your experience for any given month qualifies if, during that month, you were in a real estate management position, managed a minimum portfolio, and performed a minimum number of functions.
Residential Apartments, condominiums, homeowner's associations, mobile homes, mobile home parks, single-family homes, hotels, and motels
200 units at 1-4 sites
100 units at 5 or more sites
Commercial Office buildings, retail buildings, shopping centers, multi-tenant industrial property, research and development (R and D) property, and self-storage centers
120,000 square feet at 1 site
80,000 square feet at 2 or more sites
Industrial Single-tenant industrial space
200,000 square feet at 1 or more sites
Mixed-use Mixed-use or management of multiple asset classes that do not meet the minimum in any one category above 200,000 square feet at 1 or more sites
Any combination of the above that totals 100% of the minimums
Note: A site is defined as a geographically separate facility. If there is not a geographical separation, factors to consider for establishing individual sites are separate site offices, separate owners, and separate financial statements.
You can manage any combination of the property types listed above, as long as your combined portfolio meets the minimum requirement. If your portfolio contains a mix of residential, commercial, and industrial, use percentages to determine if you meet the minimum levels required. Also note that, as a general rule, managing raw land, a new property under construction and parking garages do not qualify for experience credit.
If, for any period of experience as a real estate manager you do not manage a minimum size portfolio, you would receive no CPM credit for that experience because you would not be functioning as a real estate manager per the definition.
Functions requirement Activities performed by real estate managers are defined according to 36 functions. In addition to managing a minimum size portfolio, you must perform at least 19 of the 36 functions listed below in order for any period of real estate management experience to qualify for credit toward the CPM® designation.
Human resources management
Hire, manage, and evaluate site personnel and/or off-site management staff or contracted management firms, directly or through others.
Identify staffing requirements and develop, or approve, job descriptions and/or develop and monitor, or approve, human resource policies, training and development plans, and diversity outreach initiatives.
Maintenance and operations
Identify, implement, and monitor, or approve, sustainable practices; including but not limited to energy use/conservation programs for the property.
Determine which items or services are to be purchased for the property, prepare specifications, solicit and evaluate bids for contract services, negotiate or approve contracts, and monitor contracts.
Oversee operation of building systems, supervise employees or monitor contractors who perform routine maintenance and repair work, and/or oversee planning and construction of tenant improvements and interior design.
Design, implement, and monitor or approve, routine and preventive maintenance programs for the property.
Establish or maintain and enforce the property's operating policies and procedures and occupancy/usage guidelines.
Establish, maintain, and monitor adherence to, or approve, the property's record keeping system.
Identify, analyze, and implement, or approve, capital improvement or replacement programs, including but not limited to maintenance or remodeling programs, resident/tenant improvements, and amenity enhancements.
Perform regular property inspections and take appropriate action in accordance with established policies and procedures.
Marketing and leasing
Design and implement, or approve, resident/tenant retention, orientation, and property familiarization programs.
Communicate routinely with occupants of the property concerning level of service and other management matters and/or investigate and resolve resident/tenant complaints.
Administer the leasing and lease renewal process and/or negotiate or approve leases, including assessing the financial impact of the lease.
Prepare, market, and show leasable space.
Develop, implement, and monitor, a marketing plan and/or leasing plan for the property.
Analyze market conditions and recommend or approve the property's rental rates.
Legal and risk management
Design, implement, or approve life-safety and emergency preparedness programs for the property.
Develop, implement, or approve a risk management program for the property to mitigate the property’s insurable risk and/or identify the property's insurable risks and recommend, secure and monitor insurance coverages.
Recommend and/or initiate legal actions for violations of leases, contracts or governing documents, including but not limited to evictions and filing of liens.
Ensure the property's compliance with government and environmental regulations.
Financial operations and asset management
Process, and/or monitor, or approve property payables.
Supervise property collections, including the handling of property receipts, journal entries, records of account, bank deposits, and delinquent accounts.
Prepare, present, and implement annual property budgets, including capital expenditure budgets, or review, authorize, and monitor such budgets prepared by others.
Prepare, analyze, and/or approve the property's financial and operating statements and variance reports.
Approve major deviations from the budget, exclusive of emergencies.
Identify and analyze the property's financial requirements and financing options, and/or replacement reserve requirements, and recommend funding sources to the owner.
Estimate and monitor the market value of the property and assess the implications that estimates of value have on the owner; determine the reasonableness of assessed value.
Identify, analyze alternate uses of the property and implement or approve a plan to change the property's use (e.g. converting a residential building to commercial use).
Identify, analyze, and propose property improvements relative to the future value and return on investment.
Establish or maintain management controls and analyze the property's performance.
Determine the goals and objectives of the property owner.
Evaluate real estate tax assessments and recommend an appeal strategy to the owner when appropriate.
Prepare a management plan for the property.
Identify and recommend, or approve other sources of income for the property and implement programs accordingly.
Client services
Acquire new clients, and/or establish and maintain client relationship(s).
Fulfill the company’s contractual obligations; including, recommending, implementing, and managing modifications for management contracts and/or governing documents.