RES201 - Successful Site Management

This 4 day course is your one-stop-shop solution to understanding and implementing the essentials of residential property management. From operations to finance to human resources, you will get every skill you need to optimize residential management, and enhance your reputation in your marketplace.

This course covers trends and issues that affect the housing industry and teaches proven multi-family housing management skills with a focus on high standards of performance within today’s economic realities and your market. The course reflects the residential manager practical needs, the employer expectations, and resident priorities.

This course meets program requirements for the ARM® designation.
If you are taking RES201 as part of the ARM® Designation program, you must have completed REIC2600 BEFORE taking RES201.

REIC offers this course virtually.

Upcoming RES201 Dates

If no upcoming dates are listed, please check periodically for course additions.

Course Content

Human Resource and Realtionship Management

• Management styles
  
• Intergenerational dynamics
  
• Employee motivation
  
• Recruiting and hiring
  
• Employment laws
  
• Communication
  
• Performance evaluations
  
• Fostering productive relationships with conventional owners
  
• Affordable housing ownership entities and regulatory bodies
  
• Student housing owners, students, parents, and university staff

On-site Maintenance Management

• Maintenance systems
  
• Working with contractors
  
• Inspections (including additional regulatory inspections required for affordable housing)
  
• Service requests
  
• Energy and water conservation strategies
  
• Environmental hazard procedures
  
• Managing “The Turn” for student housing

Property Financial Management

• Accounting
  
• Budgeting
  
• Operating expenses
  
• Capital expenses
  
• Financial reports

Marketing and Leasing

• Demographics
  
• Target markets
  
• Student housing campus analyses
  
• Comparison grid analysis
  
• Marketing strategies and social media
  
• Leasing tactics
  
• Affordable housing wait list procedures
  
• Fair housing provisions under the Canadian Human Rights Act and resident retention strategies

Course Fees

*Candidate Members:

$995 plus tax

Non-Members:

$1225 plus tax

* A Candidate Member is anyone approved and enrolled in a designation program with REIC

Looking to get noticed?

Become designated!
​REIC offers industry-leading designations representing multiple sectors of the real estate industry.

Learn about REIC Designations